Spring Owners' Meeting

Get Directions:
McKimmon Conference & Training Center, Raleigh
Please join us for an information packed day centered around CUSTOMER SERVICE as well as the opportunity to exchange ideas with fellow business owners just like you. Don't forget about the special Awards Luncheon where we will recognize outstanding Franchisees.
Topics to be discussed:
- Marketing tools you should be using
- CRS score interpretation
- Interacting with difficult customers
- How to increase customer service through speed of service
- Train employees with the U of S
- Statewide FAF Board Meeting
There is a $50/person REFUNDABLE registration fee.
You may hold your registration by credit card only. Please enter credit card information on the Franchisee/Manager Registration Page.
As long as you are present, sign in and retrieve your name badge at the March 26th meeting, no charges will be posted to your card. In the event you register but do not attend the meeting you will forfeit your registration fee.
Please contact Kati Laganis at klaganis@subwaync.com or call 919-493-8721 Ext 107 with questions about the Owners’ Meeting. Suggestions for the Owners’ Meeting are always welcome too.
AGENDA
7:00-8:30am Registration
8:30am-9:45am General Session
9:45am-10:00am Break
10am-12:45pm FIRST ROUND OF BREAK OUTS
1:00pm-2:30pm Awards Luncheon
2:45pm-4:30pm ROUND TWO OF BREAK OUTS
2012 Spring Owners' Meeting Accommodations
Holiday Inn Express
Room rates are $84.99 + tax for standard rooms & $99.99 + tax for single bed suites. Reservations must be made no later than March 11, 2012. To make reservations, call 919-854-0001 or 1-800-HOLIDAY. Request group code SOM or group title Subway Owners Meeting. For your convenience, reservations can also be made with the link below.
Click here to Book
For directions to the hotel, please visit the link below to type in your starting address and it will route you:
http://www.hiexpress.com/hotels/us/en/raleigh/rdugs/hoteldetail/directions





