News

Coronavirus (COVID-19) Update

03/12/2020


Coronavirus (COVID-19) Update

North Carolina Subway Group continues to monitor information from the US Centers for Disease Control and Prevention (CDC) and local health officials regarding Coronavirus (COVID-19) and shall continue to share updates with franchisees, key business partners and staff.

Specific Guidance and Response Should be Local and Professional

As you know, no state-wide closings or cancellations have been implemented, franchisees are advised to prepare and respond to this health issue in the most locally appropriate way. Please continue to communicate with your Business Consultant and your local Department of Health and Human Services regarding Coronavirus (COVID-19) and subscribe to their emergency alert notification system. People with questions or concerns about COVID-19 can call the state bilingual hotline at 866-462-3821 or visit this website. Please also refer to the Centers for Disease Control and Prevention Coronavirus Disease 2019 (COVID-19) website for information and additional updates.

Operational Response at the Chapel Hill Offices

Our offices will remain operational. Emergency access and response capabilities are in place should local, state or federal government authorities issue “work from home” orders or other measures, or if there is a localized impact to our offices. Essential personnel will be available onsite or remotely, reachable by phone, and have remote access to databases, email and other mission critical information. Should these measures be put in place, all other personnel will work remotely to the extent possible.

Prevention is the Best Medicine

Simple, everyday preventive actions remain the best approach to halt the spread of respiratory viruses, including:

If you are sick, to keep from spreading respiratory illness to others, you should:

Preparedness and calm shall allow us to continue servicing our customers in a safe and protected environment until this virus passes.

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